Getting Help

Help Procedures

Do the following to get help with problems.

  1. Google the problem.
  2. Post a message to the Course Discord
    • Discord is like a massive chat where everyone can talk to one another in real time and help each other out with issues or just chat.
  3. Post to the course issues forum.
    • The advantage to the GitHub issues forum is its advanced system for including formatted code. This will help with problem solving.
  4. Go to the 127 Media Arts Lab
    • The Media Arts Lab in room 127 of McGill hall has daily “lab monitors” who are hired to assist with problem solving and class help.
    • Lab Info.
  5. Get help from Michael Cassens
    • If you have a high level problem, or need help that no one can offer, please contact Michael Cassens (me, the one writing all of this).
    • The best way to get a hold of me is to swing by my weekly office hours. These are posted (and updated) under my office hours section. This is the BEST way to work with me. Just come by during one of those posted times.
    • If you are a distance student or cannot make one of those times, please email, Zoom, Skype, or text me. (I will get back to you as soon as I can. If you don’t get a message back from me, please feel free to try again (unless it’s the middle of the night – even then I sometimes respond. I do try and sleep sometimes))

Lab Hours

The “127 Media Arts Computer Lab” (McGill, 127) is open to all of you via your Griz Card at any time.

Help